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VADS Indonesia Client Gathering 2020 “Elevate Your Digitalized Customer Experience”

29 January 2020

Image of VADS Indonesia Client Gathering 2020 “Elevate Your Digitalized Customer Experience”

Photo session of the Client Gathering 2020 event "Elevate Your DIgitalized Customer Experience" at Djakarta Theater XXI

Jakarta, January 29, 2020 - PT. VADS Indonesia once again held a Client Gathering 2020 event with theme "Elevate Your Digitalized Customer Experience" at Djakarta Theater XXI, Sarinah, Jakarta Pusat.

This event is an annual activity of PT VADS Indonesia with the aim of giving appreciation to clients for their loyalty and trust in using the services of PT VADS Indonesia, while enhancing relationships with PT VADS Indonesia's clients. Also on occasion, PT VADS also introduced new solutions to improve customer experience through digital platforms such as Social Media Analytics and Whatsapp API for Business, as well as Blockchain Security Authentication data security solutions. These solutions are expected to simplify services for customers who need information with fast and precise responses through digital channels and ensure the security of customers' data.

Thaib Mustafa, General Manager of Enterprise Application Services & Cybersecurity TM ONE, discusses about Blockchain Security Authentication

Client Gathering 2020 presents 4 experienced and competent speakers in their fields including Thaib Mustafa (General Manager of Enterprise Application Services & Cybersecurity TM ONE) and Ahmad Redzwan Bin Mohamad Nor (Marketing Director / Malaysia Representative FNS Value Co., Ltd) that discusses Blockchain Security Authentication, Muhammad Iqbaly Noor (Director of PT Ebdesk Teknologi Indonesia) discusses Elevate Your Business with Social Media, and Desian Didik Wicaksono (Sales Manager of PT Infobip Indonesia) who discusses Better UX to Improve CX Through WhatsApp for Business.

Participants in the 2020 Client Gathering event

The event was attended by more than 30 well-known companies from PT VADS Indonesia client and service companies from various industries such as BNI, BCA, Bea Cukai, BTN, DANA, Grab, Indosat Ooredoo, JD.ID, LPDP, OYO, Palyja, Samsung, Shopee, Tokopedia, Transvision, PGASCom, Klip DJP, Bukalapak, and others.

Nonton bareng session VADS Indonesia with clients at Theater 1 Djakarta Theater

This event closed with a watching session (nonton bareng) at Theater 1 Djakarta Theater with partner companies of PT VADS Indonesia. This program as a token of appreciation to clients who had entrusted PT VADS Indonesia to help manage their customer experience. With this activity it is expected to improve the existing good relations between PT VADS Indonesia and clients so that in the future cooperation will be better and more secure.


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Call Center During a Pandemic

06 October 2020

10 Must-Have Call Center Skills

02 October 2020

What is Call Center?

30 September 2020

Outbound Contact Center for Increase Your Customer Experience

23 September 2020

Inbound Contact Center to Improve Customer Experience

19 September 2020

Blockchain Secure Authentication, World's First “Password-less” Authentication

14 September 2020

Celebrating 75th Indonesia Independence Day, VADS Contributes to Hold the Government Webinar 2020

26 August 2020

Optimize Your Customer Service with Chatbot

22 July 2020

17 VADS Indonesia Employees Successfully Pass COPC HPMT Certification

14 July 2020

Maximizing Your Customer Service with WhatsApp Business API

08 July 2020

Synchronize Your Files When Work From Home with OneDrive

13 May 2020

VADS Indonesia Policies in Facing the COVID-19 Pandemic

12 May 2020

Microsoft Teams Features for More Productive Work From Home

10 May 2020

Microsoft 365 for Productive and Effective Activities when Work From Home

06 May 2020

VADS Indonesia Get 27001:2013 Certificate

23 April 2020

5 Trends of Contact Center in 2020

16 April 2020

3 Advantages of Using Office 365 for Your Company

09 April 2020

Improve Your Customer Experience with WhatsApp for Business

02 April 2020

Chatbot to Increase Your Customer Experience

26 March 2020

This Time to Your Company to Use Chatbot

19 March 2020

Surat Edaran PT VADS Indonesia Terkait Pencegahan Virus Corona (Covid-19)

16 March 2020

Maximize WhatsApp Business for Your Business

12 March 2020

Improve Work Productivity with Office 365

05 March 2020

7 Experience of Customer Service That You Must Have

27 February 2020

4 Chatbot Technology Advantages to Increase Your Business

20 February 2020

Choose The Right Call Center Company

13 February 2020

5 Largest Call Centers BPO in The World

06 February 2020

Step into the future of your business.

Contact us immediately to discover how VADS can help elevate your business.

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