Social Media Care Management
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Social Media Care Management
Providing consumer support service through social media channels to build and maintain good relation with customers.
Social Media Care Management includes increasing revenues, reducing customer service costs, getting feedback on products and services, and improving public opinion of a particular product or business division.
We provide a complete package to manage your Social Media needs:
- Develop creative ideas and campaigns through social media channels.
- Create a good engagement with the partner’s customers with a modern and passionate approach in line with client brand identity.
- Managing your Social Media customer service with a high-performance standard.
Other Digital Solutions
Social Media Analytics
Social Media Analytic is an analytical method to see customer responses and opinions to company products or services.
Digital Marketing
Create and publish marketing campaigns through various digital channels.
Smart Chat Assistant
Smart Chat Assistant is an artificial intelligence (AI) program that simulates interactive human conversations.
WhatsApp for Business
WhatsApp Business makes it easy to interact with customers via the WhatsApp channel.
VADS Collaboration Tools
Need an office application – without having to invest in technology and facilities?
Customer Relationship Management (CRM)
Complete information facilities about customers to maximize customer relationships with the company.
IT Managed Services
Quality and responsive IT technical support services.