Telereminder
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Telereminder
Do you want to enhance your recovery outcome?
VADS Telereminder is a brute force model suitable for large customer bases where effort is needed to maximize contact via voice and non-voice channels. It is reminder calls to client’s customers primarily as an initiative for credit recovery to ensure “on-time payment”.
Benefits
- Complete recovery services (contact centre centric); starting from early due until legal
- Providing alternate payment channel – point of sale (Credit Card terminals)
- Increase client satisfaction by incorporating customer service elements in recovery calls
- Forecast cash-flow and reduce bad-debt