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OUR SOLUTION

Our primary specialization are Customer Experience Management, Contact Center as a Service (CCaaS), Smart Services, and Omni-Channel Strategy, however our service team is also able to handle Revenue Generation, Customer Service Learning Center, Social Media Management, etc.

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Customer Service 5

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Service Desk 5

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Walk In Center 5

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Telemarketing 5

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Telereminder 5

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Teleretention 5

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Telecollection 5

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Omni Channel 4

Omni Channel is a multi-channel business model that is used as a company's strategy to increase customer satisfaction.
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Customer Service Learning Center 4

VADS Indonesia Training Center provides professional trainers, the latest learning modules, and development programs for individuals and teams.
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Social Media Analytics 4

Social Media Analytic is an analytical method to see customer responses and opinions to company products or services.
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Social Media Care Management 4

Providing consumer support service through social media channels to build and maintain good relation with customers.
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Digital Marketing 4

Create and publish marketing campaigns through various digital channels.
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Smart Chat Assistant 4

Smart Chat Assistant is an artificial intelligence (AI) program that simulates interactive human conversations.
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WhatsApp for Business 4

WhatsApp Business makes it easy to interact with customers via the WhatsApp channel.
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VADS Collaboration Tools 4

Need an office application – without having to invest in technology and facilities?
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VADS Solutions image Customer Relationship Management (CRM)

Customer Relationship Management (CRM) 4

Complete information facilities about customers to maximize customer relationships with the company.
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IT Managed Services 4

Quality and responsive IT technical support services.
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VADS Cloud 4

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Smart Outreach 4

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Blockchain Secure Authentication 4

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Work From Home Solution 3

Work From Home services helps clients to maintain and monitor the productivities of agents especially in new normal during a pandemic
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Step into the future of your business.

Contact us immediately to discover how VADS can help elevate your business.

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