Privacy Statement

Your Privacy

This page explains our privacy policy which includes the use and protection of personal information submitted by visitors.

What Personal Information Do We Collect? If you choose to register and transact using our Portal, you will be required to provide your [name, identification card number, mailing address, phone number(s), email address(es), contact preferences], . All personal information which you are required for registration of use of our Portal will be the only personal information required and we will not require you to providaze any other personal information in excess of what is already provided during the registration process.

You will also be required to explicitly provide your consent to the provision of your personal information aforementioned in the form and manner as indicated in the registration process, failing which you will not be able to register and use our Portal.

How We Use Your Personal Information? Your personal information will be used for processing for all related services and analysis to provide services to you. Further, we will process your personal information for the following purposes:-

• Assessing your application or continued provisioning of the services provided herein (whichever is applicable);

• Customizing advertisements and content on the website(s) and the sites of PT VADS INDONESIA

• Responding to your enquiries;

• Research purposes including historical and statistical purposes;

• General operation and maintenance of the services or goods provided herein including audit and its related website(s);

• Verification purposes;

• Provide you with regular communications from PT VADS INDONESIA relating to the services or goods provided herein; and

• Investigation of complaints, suspected suspicious transactions and research for service or goods improvement.


By submitting your information to PT VADS INDONESIA, you consent and authorise PT VADS INDONESIA obtaining and verifying any information about you which PT VADS INDONESIA may require in connection with your application for any of PT VADS INDONESIA’ services and/or review of the existing account with PT VADS INDONESIA from any third party, especially credit bureau or reference agencies. Such consent and authorization herein will extend to any information obtained from any of the account(s) presently maintained for you, any new application for any form of services rendered or goods provided by PT VADS INDONESIA, such historical financial or credit records, data or information whether or not provided personally or by any other sources relating to you which was collected, gathered, received, captured, compiled, secured and/or obtained by PT VADS INDONESIA through or by whatever means or methods or forms.

Disclosure of Your Personal Information  If you choose to register and transact using our Portal your personal information may be shared where necessary and only on a need to know basis with other PT VADS INDONESIA subsidiary or agencies so as to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other PT VADS INDONESIA Subsidiary or agencies. PT VADS INDONESIA may disclose your personal information to the following parties for the purposes stated above:-

• PT VADS INDONESIA service providers or agents who are involved in providing the services or goods provided herein;

• Third parties (including those overseas) who provide data processing services;

• Any credit reference agencies or, in the event of default, any debt collection agencies;

• Any person, who is under a duty of confidentiality to which has undertaken to keep such data confidential, which PT VADS INDONESIA has engaged to fulfil its obligations to you; and

• Any actual or proposed assignee, transferee, participant or sub-participant of PT VADS INDONESIA rights or business.

Your personal information will not be disclosed to any unauthorized third party.

Your personal information may be disclosed due to reasons of law, legal process, litigation, and/or requests from public and governmental authorities and any disclosure will be to such public and governmental authorities only. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Integrity and Access to Your Own Personal Information  You will be able to access your own personal information via your [profile] page and ensure that your personal information and preferences are accurate, complete and up-to-date. Any modification to your personal information can only be done by you. For any of your personal information which cannot be directly rectified from the via your [profile] page, you may request that we correct such information if it is incorrect/inaccurate or to delete it if it is no longer applicable or not required for us to retain such information.

However, we reserve the right to decline to process requests which jeopardize the security and privacy of the personal information of others as well as requests which are impractical or not made in good faith.

Retention of Your Personal Information Your personal information will be retained by us only for the period necessary for the purposes of [providing you the services and subscriptions which you have subscribed] as well as for transactions made by you via the Portal unless further retention period is required in which we will obtain further consent from you through notifications via the Portal or if such extended retention is permitted by law.

Data Security We make use of technical and physical measures such as using leading technologies including Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols for your use of the Portal in relation to any transmission of personal information from you to us via the Portal. We also make use of encryption software to safeguard any data given to us and strict administrative and security standards are maintained to prevent unauthorized access, disclosure, alteration and destruction. To safeguard your personal data, all electronic storage and transmission of personal data are secured and stored with appropriate secured storage as well as other relevant security technologies.

Information Collected No personally identifiable information is gathered during the browsing of the PT VADS INDONESIA Portal except for information given by you via e-mails.


Cookies Certain websites generate ‘cookies’, which are collected by web-servers to enable them to recognise your future visits.


The PT VADS INDONESIA Portal uses only ‘non-persistent cookies’ or ‘per-session cookies’ which serves technical purposes like switching the languages of the Portal. These cookies do not permanently record data and they are not stored on your computer’s hard drive. Once you close your browser, the cookie is deleted.


What Happens When I Link to Another Site? PT VADS INDONESIA Portal contains links to other websites, within our organizations and other parties. This privacy policy applies only to our site and you should be aware that other sites linked by the Portal may have different privacy policies and we highly recommend that you read and understand the privacy statements of each site.


Changes to this Policy  If this privacy policy changes in any way, it will be updated on this page. Regularly reviewing this page ensures you are updated on the information which is collected, how it is used and under what circumstances, if any, it is shared with other parties.


Queries or Complaints If you have any queries or complaints about this privacy policy or about the Portal, you can contact us via our Feedback section.




We welcome all feedbacks/inquiries.


In case of detailed information which the Portal may not be able to provide, your feedback/enquiry will be sent to our relevant agency to better serve you.